Qiyuan Cheng is a research assistant at ARK Lab, HKUST (Guangzhou). His work examines how inclusive digital experiences can empower older adults, combining interaction design, service design, and user research.
By collaborating closely with seniors and caregivers, he investigates co-creative methods that translate accessibility insights into practical product and service concepts.
Qiyuan bridges qualitative research and prototyping to capture the needs of aging populations.
Exploring sensory-friendly feedback and simplified flows tailored to seniors’ cognitive and physical preferences.
Co-designing with community partners to surface lived experiences and integrate them into prototypes.
Mapping digital touchpoints with offline services to deliver continuous support ecosystems.